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PRIVACY POLICY

1. Introduction

Afuri Aesthetics (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our clinic, use our website, or interact with us (including through A2P messaging).

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, contact information (phone, email, address), date of birth, gender, and emergency contact details.

  • Health & Wellness Information: Medical history, skincare routines, treatment preferences, and information necessary to provide our services.

  • Payment Information: Credit/debit card information and billing address for payment processing.

  • Communication Data: Records of communications via text messages (A2P), emails, calls, and appointment confirmations.

  • Website Usage Data: Information about your interaction with our website, such as IP address, browser type, and device identifiers.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Book, confirm, or update appointments.

  • Send important notifications via SMS, phone, or email (A2P messaging), such as appointment reminders, health alerts, and membership information.

  • Recommend services or skin care products tailored to your needs.

  • Process payments and handle billing matters.

  • Comply with legal obligations and resolve disputes.

  • Send you marketing communications (with your consent), including promotions and newsletters.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only with:

  • Service providers who assist in appointment scheduling, A2P messaging, payment processing, and IT support.

  • Regulatory authorities or law enforcement, only as required by law.

  • Healthcare professionals involved in your care, with your consent.

5. A2P Messaging

  • By providing your phone number, you consent to receive SMS messages from Afuri Aesthetics regarding appointments, services, and information relevant to your care.

  • Message and data rates may apply.

  • You may opt out at any time by texting “STOP” in response to any message. For help, reply “HELP” or contact us directly.

6. Data Security

We implement physical, electronic, and procedural safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your information only as long as is necessary to fulfill our obligations to you and our legal requirements.

8. Your Rights

You may:

  • Request access to the personal information we hold about you.

  • Request corrections or updates to your information.

  • Withdraw consent for marketing or A2P communications at any time.

9. Changes to This Policy

This Privacy Policy may be updated from time to time, and the latest version will always be available on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at:

  • Phone: 728-206-2340

  • Address: 12699 W Sunrise Blvd Ste 104, Sunrise, FL 33323, USA

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